contact us

Call: 360-647-3395

E-mail: Use the form on the right.

 

 

 

 

720 Sunset Pond Lane, #2
Bellingham, WA 98226
USA

360-647-3395

True North Textiles is a boutique weaving studio producing original rugs that experiment with contemporary color and texture while remaining reverent to time-honored traditions. We specialize in working closely with designers and homeowners to develop palettes and patterns that integrate effortlessly and beautifully into interior design schemes. Our rugs are made in America

Terms & Conditions

Shipping & Return Policy

•    All prices in US Dollars and we currently only ship to the USA. Contact us for International requests.

•    Shipping is free for rugs under 10 lbs (small runners). Additional shipping charges apply to Hawaii and Alaska.  

•    For In Stock products on our website, they will be shipped within 1-2 business days of placing your order.

•    Shipping is via FedEx Ground from Washington State.

•    Returns are honored within 14 days. Customer will pay return shipping charges and rug must be returned undamaged.  

Care  

•    Vacuum regularly (once a week or so) and never use the beater bar. Make sure the bristles aren’t rubbing against the fibers.

•    Spot clean with cold water, cold water mixed with a couple of drops of dish soap or Wool Clean.

•    Immediate professional cleaning recommended for larger spills.

•    Rugs should be professionally cleaned every 3-5 years. Rugs in entry ways or high traffic areas should be washed more regularly.

•    All rotate rugs every 6 months for even fading and traffic patterns.

Warranty

Due to the handmade nature of hand woven products, we do not offer a period of warranty on these items. However, we are interested to know if there is evidence of early wear. Please contact us with any issues.